InspireAll Leisure & Family Support Services is seeking a dedicated Customer Liaison Officer to join our team in the United Kingdom. In this role, you will act as the main contact point for our customers, ensuring their queries are addressed promptly and professionally.
Your focus will be on maintaining high levels of customer satisfaction and supporting the delivery of excellent service. We offer visa sponsorship for eligible candidates who meet UK work visa requirements and have a genuine passion for customer service.
Job Details:
- Company: InspireAll Leisure & Family Support Services
- Position: Customer Liaison Officer
- Salary: £10.00 – £20.00 per hour (based on experience)
- Employment Type: Full-time or Part-time
- Location: United Kingdom
- Education: High School diploma, bachelor’s degree, or relevant diploma
- Experience: 1–2 years in a customer service or liaison role preferred
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Responsibilities:
- Act as the first point of contact for customer inquiries, feedback, and concerns.
- Provide accurate information and support to customers in a friendly, professional manner.
- Resolve issues promptly to ensure high customer satisfaction.
- Keep clear and accurate records of customer interactions and feedback.
- Work with internal teams to ensure customer needs are met efficiently.
- Suggest improvements to customer service processes when needed.
- Maintain a professional, customer-focused approach at all times.
Qualifications & Skills:
- Previous experience in customer service or liaison roles preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict resolution abilities.
- Ability to work effectively in a fast-paced, customer-oriented environment.
- Competence in using customer service software or CRM systems.
- Eligibility to work in the UK or meet visa sponsorship requirements.
Housing Liaison Officer Jobs:
A Housing Liaison Officer in the UK acts as a key contact between housing organisations and tenants. This role ensures that residents understand their rights, responsibilities, and any planned changes or maintenance work. Typical tasks include:
- Handling tenant queries, complaints, and concerns
- Coordinating property repairs and maintenance schedules
- Communicating changes in housing policies and rent structures
- Supporting vulnerable tenants and signposting to support services
- Building positive relationships between housing providers and residents
Many Housing Liaison Officer jobs in the UK are found in local councils, housing associations, and private housing companies.
Tenant Liaison Officer Jobs:
Tenant Liaison Officer jobs UK are essential in projects where homes are being refurbished or improved. In these situations, the officer ensures that tenants experience minimal disruption. Common duties include:
- Informing tenants of work schedules and timelines
- Arranging temporary accommodation if required
- Ensuring contractors adhere to health and safety standards
- Maintaining accurate records of tenant communications
- Acting quickly to resolve disputes or access issues
This role is especially common in social housing improvement schemes funded by local authorities.
Resident Liaison Officer Jobs:
A Resident Liaison Officer UK focuses on ensuring smooth communication between project managers, contractors, and residents during regeneration projects. Their work helps build trust within communities by:
- Hosting community meetings and drop-in sessions
- Providing updates on project progress
- Managing feedback channels for residents
- Supporting residents in understanding the benefits of planned changes
Community Liaison Officer Jobs:
Community Liaison Officer jobs in the UK focus on improving relationships between organisations and the wider community. These positions are common in public services, charities, and regeneration projects.
Duties may include:
- Organising outreach events and public consultations
- Addressing community concerns proactively
- Promoting projects, initiatives, or new services
- Liaising with local councils, schools, and businesses
Customer Relations Officer Jobs:
Customer Relations Officer jobs UK focus on delivering high-quality service by:
- Responding to customer enquiries quickly and professionally
- Tracking and improving customer satisfaction scores
- Coordinating problem resolution across departments
- Analysing customer feedback for service improvements
These roles are in high demand in sectors like retail, finance, travel, and hospitality.
Customer Engagement Jobs:
A Customer Engagement Officer UK works on strategies to increase loyalty and repeat business. This often includes:
- Designing and running engagement campaigns
- Analysing customer behaviour and preferences
- Implementing personalised communication plans
- Conducting surveys and focus groups
Customer Coordinator Jobs:
Customer Coordinator jobs in the UK ensure that customer service processes run efficiently by:
- Scheduling service appointments
- Coordinating between customers and service teams
- Maintaining accurate service records
- Monitoring service delivery performance
Customer Support Liaison:
The Customer Support Liaison UK role bridges communication between customers and technical teams. Responsibilities may include:
- Troubleshooting customer issues
- Providing timely updates on ongoing cases
- Escalating complex issues to senior support teams
- Maintaining long-term customer relationships
Customer Liaison Jobs:
Customer Liaison jobs United Kingdom span industries such as construction, IT, healthcare, and government services. In all cases, the goal is to maintain positive relationships and clear communication with customers or clients.
Client Liaison Officer Jobs:
Client Liaison Officer jobs in the UK are more common in corporate and professional service industries. They focus on:
- Managing business client accounts
- Coordinating project delivery timelines
- Handling client onboarding processes
- Identifying upselling opportunities
Customer Service Liaison Officer Jobs:
Customer Service Liaison Officer jobs UK involve being the main point of contact for customer service issues, ensuring that queries are handled effectively and that customers feel valued.
Benefits:
1. Competitive Pay
Earn between £10.00 and £20.00 per hour, based on your skills and experience. This competitive rate ensures your efforts are valued while providing financial stability in the UK.
2. Visa Sponsorship
Qualified overseas candidates can benefit from UK Skilled Worker visa sponsorship, making this role a great opportunity to build a career in the UK while securing legal work status.
3. Training & Development
Receive comprehensive onboarding and ongoing training to strengthen your communication, problem-solving, and customer service skills. InspireAll invests in helping you grow professionally.
4. Career Growth Opportunities
Advance within the company through clear career progression paths. Many employees move into senior or management positions after gaining experience in the role.
5. Supportive Work Culture
Work in a collaborative environment where your contributions are recognized and valued. The company promotes teamwork, respect, and a positive employee experience.
6. Employee Rewards & Recognition
Benefit from reward schemes that acknowledge your hard work and dedication. Performance-based recognition helps motivate and inspire staff.
7. Flexible Work Options
Choose from full-time or part-time roles depending on your personal and professional needs, making it easier to maintain work-life balance.
8. Positive Community Impact
Play a key role in improving customer experiences and strengthening community connections. Your work directly contributes to customer satisfaction and local engagement.
How to Apply for Customer Liaison Officer Jobs in UK with Visa Sponsorship?
If you are interested in the Customer Liaison Officer position with visa sponsorship, please apply directly via the official InspireAll careers portal here:
Conclusion:
Join InspireAll Leisure & Family Support Services and contribute to delivering exceptional customer experiences. With visa sponsorship available, this is a valuable opportunity to grow your career in the UK while making a meaningful impact on customer satisfaction.
Frequently Asked Questions:
Does this job offer visa sponsorship?
Yes. InspireAll Leisure & Family Support Services offers visa sponsorship for eligible overseas candidates who meet the UK’s work visa requirements, typically under the Skilled Worker visa route.
What does a Customer Liaison Officer do?
A Customer Liaison Officer acts as the main point of contact between a company and its customers. The role involves handling inquiries, providing information, resolving complaints, recording feedback, and ensuring customers have a positive experience with the organization.
Is prior customer service experience required?
Yes, 1–2 years of experience in a customer service or liaison role is preferred. However, strong communication skills and a customer-focused attitude are also important.
