Are you a dynamic professional looking to drive change within a national institution? Pakistan Railways Headquarters in Lahore invites you to be at the forefront of its modernization and customer service excellence. This is a unique opportunity to join a transformative project, the “Establishment of Business Development and HR Support Unit,” and play a pivotal role in shaping the future of Pakistan’s rail services.
We are seeking an energetic and qualified female professional for the position of Customer Facilitation Manager. In return for your expertise, we offer a highly attractive and competitive monthly salary ranging from PKR 150,000 to PKR 250,000, along with excellent fringe benefits. If you possess a master’s or Bachelor’s degree and have a passion for enhancing customer experiences, this is your chance to build a rewarding career with Pakistan Railways.
Details of Pakistan Railways Headquarter Lahore Jobs
Key Points
- Job Title: Customer Facilitation Manager (Female) – PPS-06
- Number of Posts: Multiple
- Location: Lahore, Pakistan
- Application Deadline: November 17, 2025
Eligibility Criteria
- Qualification: Master’s / Bachelor’s degree in Marketing, Business Administration, or Public Relations.
- Experience: A minimum of 02 years of post-qualification experience in a relevant field.
- Age Limit: Maximum 35 years.
Note: Former Pakistan Railways employees who have retired from the same post are also eligible to apply.
Terms & Conditions
- Appointment Duration: The initial appointment is for a period of one year, with the potential for extension based on satisfactory performance.
- Selection Process: Selection will be made on an open merit basis.
- Security Clearance: Candidates must clear vetting by security agencies.
- TA/DA: No Traveling Allowance or Daily Allowance will be provided for the interview or test.
Compensation and Benefits
A highly attractive and competitive salary package of PKR 150,000 – PKR 250,000 will be offered, along with other fringe benefits as per project policy.
How to Apply For Pakistan Railways Headquarter Lahore Jobs
Interested and eligible candidates must follow this application process carefully:
- Application Method: Applications will only be accepted online through the National Job Portal (NJP): njp.gov.pk
- Documentation: Shortlisted candidates must bring their original documents at the time of the interview.
- Shortlisting: Only shortlisted candidates will be contacted for the next stage (which may include a written test) and will be notified via call letter.
- Application Integrity: Incomplete applications or those received after the deadline will not be considered. Applicants who do not meet the stated criteria are advised not to apply.
Conclusion
This position at Pakistan Railways Headquarters is more than just a job; it is a chance to contribute to a vital national project and become an agent of positive change within a key public sector organization. With a competitive salary package and the potential for contract extension, it represents a stable and prestigious career opportunity for a qualified female professional. If you meet the eligibility criteria and are ready to take on this challenging and rewarding role, we encourage you to submit your application before the deadline.
Frequently Asked Questions
What is the salary package for the customer facilitation manager position?
The offered monthly salary is between PKR 150,000 and PKR 250,000.
What are the educational qualifications required?
Candidates must possess a Master’s or Bachelor’s degree in Marketing, Business Administration, or public relations.
